Terms & Conditions

Bookings:
Please specify the area you wish to have treated so that an appropriate booking time can be allocated. Alternatively you may wish to make a booking for the amount of time you wish to pay for in a treatment session. If cancellation is unavoidable we would greatly appreciate 24 hours notice so we can accommodate the needs of other clients. We reserve the right to charge a cancellation fee if scheduled appointments are cancelled with less than 12 hours notice.
Only the body area specified when booking the appointment will be treated during the session allocated. Any other areas may be booked for a separate treatment at a later date or, at the discretion of the practitioner if time is available, the treatment may be extended.

Appointment Deposit and Cancellation Policy:
Please note that once you have booked an appointment with us, it means that we have reserved time in our schedule exclusively for you and prepared for your treatment.  If you cancel your appointment within 12 hours of the scheduled appointment, you will be subject to a penalty fee or rebooking charge as detailed below. This fee will be deducted from your booking deposit.

• Booking change received 24 hours prior to appointment will be processed without penalty
• Booking change received with less than 12 hours’ notice prior to appointment will incur a booking fee of $25 that will be deducted from the deposit paid.
• Cancellation without rebooking an appointment with less than 12 hours’ notice prior to appointment will forfeit the deposit made at the time of booking.
• Clients who are a “No Show” for their appointment will forfeit their deposit made at the time of booking.

Please call or message me directly 0403 206 356 if you are unable to attend your scheduled appointment.

Payment:
All treatments must be paid for in full at the completion of the appointment. Payment can be made by cash, Eftpos, Bankcard, MasterCard or Visa. Personal cheques are accepted by prior arrangement only. No money refunds.

Special offers:
Special offers may not be used in conjunction with any other special offer or special pricing.
In order to be eligible for Special offers listed on this website, please ensure that you refer to them during your consultation and prior to commencement of treatment.